Clinical Governance
The clinical treatment and care provided by St Luke’s Hospice and the wider integrated service is subject to comprehensive and regular monitoring in order to maximise the quality of care provided, minimise the risk of adverse clinical events, and ensure consistent quality of care across the integrated service regardless of clinical setting.
We have clinical governance structures and processes in place that aim to be responsive to emerging clinical priorities and evidence, and adverse events or near misses within the service. There is an ongoing programme of clinical audit, incident and near miss reporting, and the monitoring of drug errors and complaints. Changes in clinical practice or processes are implemented, where appropriate, in line with findings from review and assessment processes.
Our own clinical governance structures and processes complement as far as possible those of our NHS partners in each clinical setting.
The clinical service we provide is regulated by the Healthcare Commission, and we are subject to an annual inspection by them.