At St Luke’s Hospice Plymouth, we care for people with advanced life-limiting illnesses so it is important that we take all reasonable steps to protect the wellbeing of those using our services, as well as those working and volunteering at the hospice during the coronavirus outbreak. We know that people accessing St Luke’s will wish to take reasonable precautions to protect themselves and those using our services, in addition to staff and volunteers.

We request that all patients, service users, staff, volunteers, contractors, relatives and friends consider whether they could be a potential carrier of the coronavirus and therefore pose a risk to others using and working across the hospice before taking any actions within our service.

The symptoms of coronavirus may be more severe in people with weakened immune systems, older people, and those with long term conditions such as diabetes, cancer and chronic lung disease.

Visiting Turnchapel

As we learn to live with COVID-19 and following Government guidance for healthcare settings, we have to had review visiting arrangements for patients at our specialist unit to ensure we continue to look after them in the safest possible way and protect our staff.

We recognise that these adjustments are difficult news for friends and family at what is already an exceptionally challenging time, but our priority must remain protecting our vulnerable patients and our staff who are vital to ensuring our service continues throughout the pandemic.

We are now operating open visiting with no restrictions on times or visitor limits.

Visitors no longer will be required to provide a COVID-19 lateral flow test. As a precautionary measure on arrival at the main door we will ask a few wellbeing questions to check you do not have any COVID-19 symptoms and take your temperature. Please do not visit if you are experiencing symptoms or have a temperate above 37.8 C.

While in the building, please adhere to all the safety guidelines in place.

  • Maintaining a 2-metre distance from others where possible
  • Wearing a surgical mask (provided by St Luke’s)
  • In some instances, you may be asked to wear additional personal protective equipment (PPE)

Thank you for adhering to this guidance to protect our patients and the vital service we provide for them.

St Luke's Hospice Plymouth

Our Driftwood Café is closed for visitors. Visitors are more than welcome to use the visitors kitchen located along the wards where complimentary refreshments will be available.

Funeral Directors MUST contact reception and a member of the specialist unit team will meet them at the lift doors where they also will be asked to remove their gloves, sanitise their hands and put on a clean pair of gloves provided and then be escorted onto the unit.

Ambulance staff MUST wait in reception, remove their gloves and place them in the clinical waste bin, then wash their hands, and put on a fresh pair of gloves provided at the hand washing area.  A member of St Luke’s MUST escort you onto the unit.

St Luke’s at Derriford

Our specialist nurses are continuing to work alongside NHS doctors and nurses for patients with end of life and palliative care needs. Our staff based within the hospital will operate under the public guidance displayed here. If you are visiting an end of life or palliative care patient, please speak to the ward manager as visiting times and restrictions may not apply.