In a hospital environment, a sensitive approach to necessary but difficult conversations with patients’ families is key. In Derriford Hospital space is very tight and a creative solution has been sought to provide staff there with guidance to enhance communication at these times.
To help with this, the hospital called on the expertise of Dr Sioned Evans, Consultant in Palliative Medicine at St Luke’s, who worked with colleagues to develop the SPACE initiative. Based on established good practice in communication, the plan is to role it out across the hospital to help staff prepare and plan for sensitive conversations.
“We chose the acronym SPACE because space is both the problem and the solution,” said Sioned. “Our end goal is to have this as an established set of guidelines in the hospital, and for staff there to have the key information on credit card-sized reminders in their ID holders, on posters and on computer screen savers. We also hope to create a video clip for Derriford’s website.”
For more information please call St Luke’s hospital team (Level 8) on 01752 436744.