Contact Us
 

About us

Governance

 

The clinical treatment and care provided by St Luke’s Hospice and its wider services is subject to regular and in depth monitoring to:

  • Maximise the quality of care provided

  • Reduce the risk of adverse clinical events

  • Ensure consistent quality of care across the St Luke’s service, regardless of  setting

We have  governance structures and processes in place that aim to be responsive to upcoming  priorities and evidence, adverse events and near misses within St Luke’s.

There’s an ongoing programme of reporting which includes the monitoring of  incidents and near misses, drug errors and complaints and identification of areas requiring improvement by the use of audit. Changes in  practice or processes are introduced, where appropriate, in line with findings from review and assessment processes.

Our clinical governance structures and processes complement those of our NHS partners as closely as possible across our clinical settings.

The clinical services we provide are regulated by the  Care Quality Commission, who carry out an annual inspection.

Visit the Care Quality Commission site here.

 

The establishment is run by St Luke's Hospice Plymouth, which is a registered charity number 280681, VAT registration number 108 2418 38 and a company limited by guarantee, number 1505753. St Luke's Hospice Plymouth, the Registered Provider, operates from: 

St Luke's Hospice
Stamford Road
Turnchapel
Plymouth
PL9 9XA

Telephone: 01752 401172
Fax: 01752 481878
Website: www.stlukes-hospice.org.uk

This site is regulated for the following activities:

  • Treatment of disease, disorder and injury. 

  • Diagnostic and screening procedures 

We also operate from a second site, mainly office space at:
St Luke's Hospice in Brooklands
Units 3-5 Brooklands
Budshead Road
Crownhill
Plymouth
PL6 5XR

Telephone: 01752 964200
Fax: 01752 788055

The Responsible Individual is the Deputy Chief Executive and the Registered Manager is the Head of Quality & Compliance. The address for Service of these individuals is:

St Luke's Hospice
Stamford Road
Turnchapel
Plymouth
PL9 9XA


Telephone: 01752 401172
Fax: 01752 481878

For more information about CQC and to see recent CQC reports for St Luke's click here.

Impact report / statement of purpose

 

As a Registered Charity we produce annual reports. Browse or download our published reports:

Statement of purpose 2017/2018
Impact Report 2015/2016


Quality Accounts 2014/2015

 
 

Quality Accounts 2013/2014

Quality Accounts 2012/2013

Quality Accounts 2011/2012

 

 

Downloads

 

St Luke's Statement of Purpose

Suggestions and Complaints form

 

 

 

Contact Us

For any queries please contact our Quality and Complaince Department

Tel: 01752 401172

Email: jfdee@stlukes-hospice.org.uk

St Luke's Hospice Plymouth
Stamford Road
Turnchapel
Plymouth
PL9 9XA

MEET OUR Trustees

Reports


ACCOUNTS

 

As a Registered Charity we produce annual accounts. Browse or download our published accounts listed below:

Accounts 2014/15

Accounts 2013/14

 

Accounts 2012/13

Accounts 2011/12

Accounts 2010/11

Accounts 2009/10

Accounts 2008/09

Accounts 2007/08

 
Twitter