Are you accepting donations?
We are pleased to announce that we will be accepting charity shop donations from Wednesday 16 September!
Due to the generosity of our caring community resulting in an overwhelming volume of donations, we will temporarily only be using two donation points at our Plymouth City Centre Pop-Up shop at Western Approach (former Toys r Us building) and Launceston shops. All our other charity shops will continue to temporarily pause shop donations until safer times.
Furthermore, we can only accept your kind donations on Wednesdays, Thursdays and Fridays between 9.30am and 4pm. We are limiting to four bags or boxes per household per day to ensure our teams do not become overwhelmed and can process your donations in a COVID-19 safe way. Thank you for compiling and respecting our decisions during these challenging times.
Are you collecting furniture?
As of July 2020 our furniture collection service is operational for select collections.
Eligibility for this free service requires a minimum of three items and we will priortise collections in the Plymouth area.
Please complete this form or call us on 01752 964455 (Monday to Friday, 9.30am to 4.30pm) for further information.
How can I help St Luke’s make the most of my donation?
- Gift Aid – Did you know that by adding Gift Aid, your donations are worth 25% more to us? Gift Aid helps us care for more people in your community at no extra cost to you. Gift Aid adds 25% value to your donations; whether they’re clothes, books, chairs or a sofa. Sign up today! It only takes two minutes and costs you nothing.
- Good quality items – It’s really important to us that all items that you donate need to be in a sellable condition, as disposing of items we cannot sell incurs a disposal cost for us, reducing how much of the money raised goes direct to supporting our specialist care. So when gathering your donations to us please double check the following:
- That there isn’t any damage or repair needed.
- That all items are in a good condition, clean and working correctly – including games and jigsaws.
- That all relevant furniture has the correct fire label attached and is stain free – unfortunately we do not have the capacity for stain removals.
- That your item isn’t one of the items we can’t sell for health & safety, security or disposal reasons – check out our guide here.
I have some clothing and fabrics to donate but it’s not great quality, is this useful?
Sadly, no. We really do value every time you think of us for your donations, however anything that we cannot sell ends up becoming a cost to the hospice to dispose of. We therefore, kindly request that you take any lower quality items to recycling points, rather than to our donation drop-off points, to avoid reducing our funds for patient care and the effectiveness of your donation.
Please only donate clean good quality items i.e. clothes and fabrics in good condition, fully functioning, without tears or stains. We do not have the facilities to repair or wash your garment. Thank you.