St Luke’s Urgent Care Service

Our Urgent Care Service ensures high-quality, co-ordinated and compassionate support for terminally ill patients who need a high level of specialised care at end of life and want to be looked after at home.

With a single call to our hub, our specialist team – which provides care in partnership with Marie Curie – will work with you, your carers, GP, district nurse and any other health and social care agency, to provide:

• Support upon your discharge from hospice or hospital, when required, preventing avoidable re-admissions.
• Bespoke care and support for your ongoing individual needs.
• Seamless communication with other specialists within St Luke’s Hospice Plymouth.

What areas do we cover?

Our core catchment area is Plymouth and the surrounding areas of South West Devon, including Salcombe, Kingsbridge, Ivybridge, Tavistock and the Moors.

We are also currently running a short-term pioneering pilot until 31 March 2024 in East Cornwall covering Torpoint and the Rame Peninsula, Saltash, Callington, Liskeard and the Tamar Valley towards Launceston.

When is the service available?

Our service is here for you seven days a week from 8am to 10pm, which is when support is often required most. To access it, you will need a referral from a GP, district nurse or other relevant healthcare professional.

If you are a healthcare professional, please see our Information Hub for information on referrals.