Contact us

General care enquiries community@stlukes-hospice.org.uk (monitored Monday to Friday)

*please do not send patient or sensitive information via the above email addresses.

General enquiries  info@stlukes-hospice.org.uk

Fundraising enquiries  funadmin@stlukes-hospice.org.uk

Events  events@stlukes-hospice.org.uk

Corporate fundraising corporate@stlukes-hospice.org.uk

Jobs / HR  recruitment@stlukes-hospice.org.uk

Feedback / Suggestions / Complaint / Compliment  quality@stlukes-hospice.org.uk

Furniture collection service furniturecollections@stlukes-hospice.org.uk

Lottery lottery@stlukes-hospice.org.uk

Media  pressoffice@stlukes-hospice.org.uk

Education  education@stlukes-hospice.org.uk

Retail retail@stlukes-hospice.org.uk

Recycling recycling@stlukes-hospice.org.uk

Volunteer  volunteer@stlukes-hospice.org.uk

Data Protection Officer  dpo@stlukes-hospice.org.uk

*please do not send patient or sensitive information via the above email addresses.

Share your feedback so that we can keep learning and improving.

We want to hear your views about us – be it a compliment, thoughts on what we did well or could do better or a complaint.

Compliments:

Your views about the hospice and the care you or your relative/friend have received from us are very important. If you would like to pass on a message to individual staff or any of our teams then please send it to us and we will pass it on to the people concerned quality@stlukes-hospice.org.uk

What went well/ improvements:

If you wish to share something we did well (so we know what we need to keep doing) or suggest any ways we could improve our service we’d like to hear those too. This helps us improve and strengthen our care and services for our community quality@stlukes-hospice.org.uk

Complaints:

We work hard to offer high standards of service at all times but sometimes things go wrong or not as well as you would expect. If you are unhappy with the service that we provide, we would like to hear from you so that we can improve and try to make sure your experience is not repeated.

Please read our Complaints Procedure on how to make a complaint.

Other ways to feedback:

You can also leave feedback with HealthwatchPlymouth/Devon.

If you or a loved one has received care from any of our teams you can also complete our formal patient/family survey  IWantGreatCare.

We work hard to offer high standards of service at all times but sometimes things go wrong or not as well as you would expect. If you are unhappy with the service that we provide, we would like to hear from you so that we can improve and try to make sure your experience is not repeated.

Please read our Complaints Procedure on how to make a complaint or email quality@stlukes-hospice.org.uk

01752 401172   St Luke’s at Turnchapel (General Enquiries)

01752 964200   St Luke’s at home

01752 964230  Urgent care team

01752 492626   Fundraising

01752 964250   Education

01752 964450   Charity shops customer service

01752 964455   Charity shops large item collection

01752 964444   Lottery

St Luke’s at Turnchapel
St Luke’s Hospice Plymouth
Stamford Road
Turnchapel
Plymouth  PL9 9XA

Looking for our shops?

Our Shops
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BLOG: Affordable, stylish and sustainable: our new Plympton charity shop has opened its doors!

With spring heralding new beginnings, what better time to open our newest charity shop? Featuring rails and shelves filled with carefully curated stock, our new Plympton shop welcomed its first customers this week, eager to see beyond the beautiful window display singing with the colours of the season. Located just a step away from Iceland on the Ridgeway, the new store is full of affordable, sustainable, pre-loved treasures to profit hospice care for the local community. In this case, good-quality second-hand clothes and accessories artfully arranged by colour, plus items of homeware and bric-a-brac.
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BLOG: Remember together at St Luke’s Midnight Walk 2025

Let’s remember together, as St Luke’s iconic Midnight Walk returns on Friday 11 July. Midnight Walk is our family-friendly event, with a heart full of hope, kindly sponsored once again by Michael Spiers. It’s a chance to shine a light on all those very special people who are no longer with us, while striding forward to secure the future of our hospice services at home and in our specialist unit. From young children to teenagers, and from strollers to seasoned, long-distance striders, everyone is welcome to be part of the action. And this year, for the first time, there’s a choice of four routes rather than the traditional three.
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BLOG: How Taimur aced his final Men’s Day Out in spirit

Taimur Huq was a man who lived life to the full and inspired countless people to do the same. Not even a terminal diagnosis and being reliant on an oxygen tank 24 hours a day stopped him setting and achieving new goals. An enthusiastic and loyal champion of St Luke’s Men’s Day Out for the past ten years, the former Maths teacher and outdoor education mentor was determined to take part in last weekend’s charity walk through the city, even though he would need to ride on his mobility scooter. Sadly, Tay died just six days before the flagship annual event, but the success of his mission to raise funds so that others can experience the compassionate care St Luke’s offered him and his family during the last months of his life has now gone way beyond his wildest dreams.
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BLOG: Frankie reflects on 35 years at St Luke’s as she says a fond farewell

t’s hard to imagine St Luke’s without the inimitable Frankie Dee, a dedicated and inspirational nurse whose wealth of hands-on experience and management knowledge led her to become our Head of Quality and Compliance, monitoring, safeguarding and promoting the high standards of end of life care we offer patients and their families. But, after 35 years, Frankie says the time has come to say a fond farewell to the organisation she has proudly helped to be the best it can be, and to the career that has taught her so much about what’s really important in life.
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BLOG: Record-breaking 2,500 put their best foot forward for hospice care

An incredible 2,500 men took to the streets of Plymouth on Saturday, striding out to honour their much-missed loved ones and show their support for the independent charity that provides specialist end of life care for local families. Sunny skies made an unexpected appearance as the biggest gathering yet of big-hearted chaps of all ages turned out for St Luke’s Hospice Plymouth’s Men’s Day Out, setting off from Plymouth Albion rugby ground at Devonport to walk 12km along the waterfront and through the city – a reversal of the route to ring the changes for regular participants.
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BLOG: Like father, like son: London to Paris for St Luke’s

A father and son duo will be pushing the pedals in aid of St Luke’s this summer as they take on a 250 mile cycling challenge from London to Paris. Luke Clement and his 10-year-old son James, from Horrabridge are no strangers to two-wheeled escapades, so their chosen mode of transport for their upcoming challenge comes as no surprise. This summer the pair will be cycling from London to Paris while raising money for St Luke’s. The challenge will be over the course of 5 days and will see them cycling 250 miles, starting at The Tower of London and finishing at The Eiffel Tower.
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BLOG: Danielle’s six halves in six weeks in Toby’s memory

A half marathon is a major challenge for the majority of us, however one of our supporters has decided to take on six in six weeks all in memory of her cousin Toby. Danielle Parkes (or Danni as she is known to many) will be running six different half marathons over six weeks all in memory of her 23-year-old cousin Toby Brann, who died almost a year ago. In his final weeks Toby was cared for by our St Luke’s at home team, giving him the opportunity to make lasting memories with his loved ones, including granting his wish of watching his home team Plymouth Argyle play at home against Ipswich.
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BLOG: Argyle match day with a difference to spotlight local hospice care

Classic Builders will combine football with fundraising as they gift their front of shirt sponsorship to St Luke’s for Argyle’s Sky Bet Championship match against Derby County on Saturday 15 March. This generous gesture from one of the city’s premier construction companies means that St Luke’s logo will emblazon the front of Argyle’s famous Green for this very special home match day as all parties aim to raise awareness and funds to make a vital difference to local families when they need it most.
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BLOG: Company kindness helps keep the wheels of local hospice care turning

A premier southwest car dealership is continuing to go the extra mile in support of St Luke’s Hospice Plymouth. With the hospice facing the challenge of delivering its specialist end-of-life care in an increasingly tough financial climate, big-hearted business Roger Young – which opened its Suzuki dealership in Saltash in 2024 - has stepped up to lease five smart new Suzuki vehicles to the charity at a specially discounted rate.
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