St Luke’s at Turnchapel

Update on visiting: We understand how important it is for our patients to have the company and comfort of their loved ones, so we are continuing with our current policy of welcoming visitors to Turnchapel as long as they adhere to our safety guidelines. We will continue to use our discretion to make compassionate adaptations for those patients approaching end of life.

So please adhere to the guidance below to help keep everyone safe in these very challenging times.

  • Visiting hours are between 3 and 6pm daily – please ring the doorbell to gain entry.
  • Visitor numbers are restricted to one visitor per patient per day.
  • Please arrive with your own face covering or mask to maintain our PPE supplies for frontline staff.
  • Read more here.

Our specialist unit is based at our head office in Turnchapel. The unit has 12 patient beds, across single and multiple bedded rooms, with most looking out onto the beautiful surroundings of Plymouth Sound.

Who do we care for?

The vast majority of patients with whom St Luke’s is involved will never need to come into the specialist unit, as they are able to be well cared for at home, wherever that may be.  The beds are intended for patients with complex needs that are proving difficult to manage in other settings, and most of these patients are already known to St Luke’s through contact with our other services.

We take referrals from healthcare professionals and prioritise these on the patient’s need for symptom control, psychosocial support or terminal care.

We are not a long stay unit, and once we have satisfactorily addressed symptoms or other issues we will aim to discharge a patient back home, provided their condition is stable and they are not here for terminal care.  Sometimes, if discharge home is not possible, we may have to discuss discharge to a nursing home.

Experience St Luke's at Turnchapel with our online virtual tour

What can you expect?

We aim to make a patient’s stay at Turnchapel as relaxed and comfortable as possible. All beds have their own television and access to a telephone to take calls at the bedside. There is WiFi access throughout the building, and also some PC terminals in one of the lounges.

We welcome family, friends and children to come and visit. We have an on site coffee shop and children’s play room as well as a number of peaceful patient and family rooms that can be used during visits.

A doctor is on-call for the unit at all times. We have limited resuscitation facilities, and no on-site X-Ray or other investigation facilities, but we can send patients for investigation at Derriford Hospital.

If you are a healthcare professional then please view our Information Hub for information on referrals and admissions.