St Luke’s really cared
Initially he was reluctant to accept help to look after his wife in the months leading up to her death in March. From past experience George felt that no outsiders could care for her as well, or as lovingly, as he could – until the team from St Luke’s turned up at their door.
He soon found out that they weren’t only there for Eve, who had multiple health problems with her circulation and respiratory systems, as well as Type 1 diabetes, and had become frightened to be left alone. They were there for him too.
“At the time you can’t really take it all on board, but looking back I am so grateful,” said George. “Before I’d found it really difficult not knowing who was coming and when, and being asked lots of questions all the time about what I had or hadn’t done.
“It was different with St Luke’s nurses. You just can’t fault them. They were straightforward and honest, and they listened. I didn’t see what was happening to me. I was looking after my wife, missing meals and not getting enough sleep. The St Luke’s team insisted I must have a rest twice a day. At first, I thought they were just being polite, but they really cared.
“They were firm, but it came across in exactly the right manner, and they gave me a hug and a cuddle when they could see I needed it. This is the sort of thing that goes on behind the scenes that people just don’t know about until it happens to them.”
Their care felt personal
For Marc, it was wonderful to see his dad being able to simply spend time with his mum, rather than rushing up and down stairs all the time, feeling frustrated and tired.
“The message I want to get out there is the ricochet effect on the family when St Luke’s come in – the ease it gave Dad and how it made me feel knowing he was being taken care of too. We could see Dad running himself into the ground, but he couldn’t. They gave him emotional support, telling him he was doing a good job, but he needed to rest as well.
“It meant we were all able to have better quality of time with her,” added Marc. “The whole family felt it. It eased the pressure and worry. We felt comfortable with the St Luke’s nurses here and their care felt very personal. I think Mum was always pleased to see them arrive too. And, because she was at home, her 10 grandchildren were able to be with her too.”