Social care

We have social support staff and volunteers available to provide help and advice to our patients and their families and carers whether it’s through access to funding and grants, emotional support or simply having someone to talk to. Last year, our team made 1,444 visits to the patients in our care to provide tailored and specialist support.

Bereavement support

Losing a loved one is always an extremely difficult time, we understand this, which is why we provide bereavement support. The St Luke’s bereavement service is open to people affected by the diagnosis of a life-threatening illness and to the families and friends of anyone who had links with St Luke’s before the death.

We offer a variety of services to suit everyone’s needs. These services include:

  • Regular visits to provide company
  • Reading with you
  • Finding out information for you
  • Assisting you with practical tasks, like writing letters and shopping
  • Providing emotional support at times of change or difficulty
  • Accompanying you to medical appointments, the library etc.
  • Encouraging and enabling you to make a wider network of contacts

Extending the reach of bereavement support during COVID-19

With the current crisis meaning that sadly, more people are dying – and often more quickly – we’re extending the reach of our bereavement support service to anyone who has lost a loved one to COVID-19 or is anticipating this heartbreak.

We also know that COVID-19 has made loss even more complex for so many people. You might not have been able to visit your loved one in a care home or hospital, or perhaps you’ve had to make extraordinarily tough decisions on who could attend the funeral.

If you need help, just pick up the phone and call our team on 01752 964200. Whatever you’re feeling, we will listen and support you.

We’re also here for health and social care teams, recognising the toll the pandemic is taking on those working in hospitals and care homes. We’ll give you the space and support you need to reflect, de-brief, release some emotion and signpost you to the most appropriate support.

Spiritual Care

As well as social care, we will be here to help with any spiritual needs you may have. We believe in a holistic approach to care and will ensure that your emotional and psychological needs are looked after, including your spiritual well-being.

The Harbour

The Harbour is a quiet, informal space located on the ground floor of our specialist unit at Turnchapel. It is a space for reflection and contemplation. Please speak to any member of staff if you need to see someone from our dedicated team of spiritual care staff and volunteers to discuss your spiritual concerns.

The Garden Studio

Just beyond the car park at Turnchapel, you will find our garden studio, an indoor space where patients, their relatives and friends can meet in comfort away from the specialist unit. With heating, lighting and coffee and tea making facilities, it provides the perfect location to reflect and relax. The studio is available 24/7 to our patients and visitors.