As staff and volunteers we go about our work knowing we’re part of a charity that is there for families who need us when time is running short. To be able to do this in such a positive environment, with development opportunities to help us fulfil our potential, policies and activities to enhance our well-being and channels that facilitate our feedback, means St Luke’s is also a great place to work. So, it was wonderful to receive external recognition of this when we recently won the Employer of the Year category at the Plymouth Business Awards.

In a highly competitive field, we stood out to the judges as the frontrunner when it came to demonstrating a supportive culture where staff and volunteers are fully engaged and providing a first-class service. They also recognised that we work hard to continually innovate and improve so that not only do we reach as many people as possible who need our care but that we’re an employer of choice, striving to attract high-quality people and retain them, too.

When St Luke’s was announced as winner, the room erupted with an enormous cheer, highlighting the very special place we have in the hearts of people from all walks of life in our city. We really felt the love!

St Luke’s Chief Executive Steve Statham said: “We’ve grown enormously from our beginnings more than 35 years ago, thanks to the dedication and hard work of staff and volunteers. Making sure we provide a positive environment and engage, recognise and develop our workforce has helped us evolve and also maintain the unwavering support of our community.

“I’m delighted we’ve received this award and it’s for all of us because we all have a role in making this a fantastic place to work. Well done!”

Tracey Holman, Head of HR and Organisational Development, said: “There are many reasons St Luke’s shone out to the judges, not least the way we seek and encourage feedback from staff and volunteers. We showed that we listen and wherever feasible adapt, taking onboard suggestions that have helped us become an employer of choice and distinction. We demonstrated that we have a supportive environment and that St Luke’s staff and volunteers feel motivated, inspired and above all valued for their contribution.

“The award is great news for us all and will help future recruitment, too.”

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