Volunteers’ Week 2025

Celebrating the volunteers that shape our services

National Volunteers’ Week 2025

Volunteers are a unique breed. They do what they do out of the generosity in their hearts, giving their time for free to help others. This coming week is Volunteers’ Week (2-8 June), a chance to recognise and shine a light on the wonderful volunteers that shape our services. Here at St Luke’s we have over 500 volunteers who come from all walks of life, they bring with them passion and a diverse multitude of skills, whether they are working in our shops, at our flagship events or at our specialist unit at Turnchapel.

Helen Hutchings has been volunteering at St Luke’s for just over a year now, assisting our Clinical Admin and People Services teams.

With a background in the travel industry, keen runner and mum of two Helen has had a breadth of experience dealing with people, including time working in a doctor’s surgery as a receptionist and administrator. The opportunity to volunteer came about at the perfect time for her with her family.

She said: “I wanted to get back into work now the children are older 16 and 14, my husband is in the Royal Navy and works away during the week and so volunteering was the best option to work around my youngest’s special needs, he has ADHD and Autism, so life is busy. I also volunteer at The British Red Cross Clothes shop one morning a week.

She said: “Being part of the team has been rewarding and volunteering has allowed me to stay current with technology, learn new skills, and gain valuable experience. It’s also a good way to give back to the community and be part of a team.”

Anna Parsons has recently joined St Luke’s as a Partnerships Advisor within our fundraising team, after having spent the last couple of years volunteering with us. She first started volunteering as a way of giving something back after we cared for her father back in 2021.

Anna said: “My Dad died in October 2021 after being poorly with cancer for a year. He had initially had a good outcome but went rapidly downhill when in hospital. To further compound his experience it was during Covid restrictions and so I was only able to see him for an hour a day. My mum is in a wheelchair and she was only allowed to visit him once with me and they insisted on taking him outside for us both to see him.

“When Dad was moved to St Luke’s although he wasn’t there for long, for him and the family it was amazing. I can only describe it as a light being switched on. We all felt Dad was safe and more importantly we could visit when we wanted, stay for as long as we wanted and Mum was able to be next to him.

“Once Dad died there was an awful lot for me to process especially as I was now my mum’s carer, and I had to give up work. I always wanted to return to work eventually but it took a long time for us all to feel more balanced.

“18 months after Dad died, I reached out to St Luke’s to see if they needed any volunteers as I wanted to give something back. I started by helping Kim Dover with the Open Gardens. It was delightful working with Kim and gave me something to look forward to and something for just me. After a further 18 months, I decided I would actually really like to work with the whole team and luckily for me a position became available, and I got the job.

“The volunteering really helped me in my current role as I got to know everyone so well and felt like a member of the team before I started. My Dad always understood his own community and did a great deal for it when he was the Editor of the Evening Herald in the 80s and 90s. I think this ethos brought me to St Luke’s.”

Former firefighter Malcolm Luscombe is no stranger to helping others, dedicating the majority of his career to it. Now he offers his time to St Luke’s, volunteering within our Patient and Family Support Services team, providing a listening ear to patients and family members.

It was a number of factors that lead to Malcolm joining our fleet of volunteers, including St Luke’s caring for his wife.

He said: “After serving 32 years in the fire service mostly operational, nearly every incident was a call for help from someone.”

Malcolm is also an active member of the National Fire Service Benevolent Fund, helping service members whose life has become difficult through injury or illness visiting and arranging assistance where needed.

“My wife was cared for by myself and St Luke’s at the age of 48. The support we received as a family at that time was wonderful…all these events inspired me to use my experience to volunteer once I had retired to help other people.”

Malcolm has found his volunteering to be very rewarding, helping to brighten the days of many of our patients and family members.

“My one inspiration is a chap who could only lie down when I first met him,” he said. “His outlook was not good, but with support from St Luke’s his determination grew and he is now able to walk with a frame and enjoy a reasonably good life while he can. We meet for a coffee and a chat and he always says with the support of St Luke’s and our meeting it has helped him no end.

“To anyone thinking of volunteering it’s very rewarding. When visiting someone you can sometimes feel sad and emotional, but often you are just happy you can help.”

Volunteer John

John Knights volunteers in both our shops and at our Driftwood Café at Turnchapel.

He said: “On starting at the Driftwood Cafe, I walked into the spacious reception area and was hit by the lovely welcome of the reception staff. You know that these people are here because they want to be. If you do happen to need a little bit of ‘talk support’ from time to time, which I think most of us do, you will find it here.

“Working at the Driftwood Cafe is a happy time. You get to support the nurses who do need their down time in between working so hard. You can chat to the visitors and St Luke’s staff while sorting their culinary needs. But ultimately you get to have fun! You’re part of a team and know deep inside that you are valued.

“Volunteering at St Luke’s is like coming home and it doesn’t seem like work because of the amount of joy! We all know we are supporting something good when we join this charity.”

Volunteer Trish

At the age of 50, Trish Davies jumped out of a plane for St Luke’s. However, not only was it her first parachute jump, but it was also her first time ever on a plane, and she did it all for St Luke’s.

Fast-forward 30 years and now at 80 years old, Trish has been volunteering at our Driftwood Café every Monday afternoon for the last two years.

Trish may be a familiar face to others in the local area, as she also volunteers at Shekinah every Saturday. Volunteering is something that has always been on Trish’s mind, but it wasn’t until a couple of years ago that she first took the step into the world of volunteering.

“I wanted to do it for years, but when my husband Brian was alive, he was 20 years older than me, and I was always busy doing a lot of things, so I thought it wasn’t fair to leave him again. I actually came and applied three times to do volunteering, I always wanted to do it, but like I say, I never got around to it through different circumstances. But after he passed away three years ago at the age of 97, I thought, now I’ll do it.

“Since volunteering here I have had cancer myself, so I can sympathise and go along with what people are suffering with here. I always thought it was other people that get cancer. You never think you’re going to get it yourself, do you? But I was very lucky because I’ve always done the poo or (FIT) test, and if I hadn’t have done it, I might have been worse. But I was very lucky and they caught it in time, so it’s a lesson for people to get those tests.”

To Trish it is the light and smiles she can bring to patients that brings her joy in her role.

“It’s great to be able to smile and make them feel happier than they are at the moment,” she says. “Give them a bit of light-heartedness, to cheer them up in some sort of fashion. I’m always a cheerful person and it’s nice to be able to spread a bit of happiness.”

Trish is often seen wheeling around the tea trolley, bringing patients a welcome cuppa to their bedsides. She admits that initially she was unsure how emotional it may make her, visiting the wards, but describes how she took to it ‘like a duck to water’. “It is a pleasure to do it, to help as much as you can, to make their day a bit lighter and happier.”

“I absolutely love coming. It’s only for three hours, but I love every minute of it. I love volunteering. I’d never done volunteering before in my life, but I enjoy it so much. The people, the staff and everybody around, they’re all the same, they’re all so nice.”

Thank you to all our volunteers past and present, who have helped to shape our services. If you are interested in volunteering with St Luke’s, then we would love to hear from you.

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