Tag Archive for: hospices

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BLOG: Remembering lost loved ones in candlelit harmony

Remembering lost loved ones in candlelit harmony

Personal reflections on her first St Luke’s Light Up a Life service by St Luke’s Communications Copywriter Jackie Butler.

As Christmas approaches, the classic song reminds us that this should be the “most wonderful time of the year”. Yet, for many of us, the festive season is when the pain of losing a loved one can hurt the most.

Gathering with others in a place of worship to remember and celebrate those we miss can be uniquely comforting, whether you are a regular churchgoer or not, and that’s exactly the opportunity St Luke’s Light Up a Life tradition provided for our local community last Tuesday.

Hundreds flocked to St Andrew’s in Plymouth city centre for three special Christmas remembrance services that were making a welcome return after a three-year absence, and I felt heartened to join the throng.

Preparing to venture out on a bitterly cold evening, I wanted to make sure I’d be toasty warm. Opening the jumper drawer, one very precious item caught my eye – a rich green toasty warm mohair polo-neck, hand-knitted by my mother for herself a year or two before she died. When I put it on, it felt like I was taking her with me, which seemed appropriate, given the occasion.

As I entered St Andrew’s, the whole place looked magical, illuminated by dozens of church candles, and I was handed my own hand-size version, ready for a poignant moment later in the proceedings. Taking a seat near the back, in the pews in front of me were men and women of all ages, some alone, others in groups, but all well-wrapped up in warm, winter coats, sitting side by side in quiet unity.

It began with a procession down the aisle, led by relay runners Paul Griffin and David Matthams who had carried the flaming Olympic-style Light Up a Life torch all the way from St Luke’s at Turnchapel just as they have done for more than 20 years. Members of the St Luke’s nursing team and loyal volunteers walked behind in pairs, carrying flickering candles.

With the original Christmas story at its heart, the thoughtfully crafted programme of words and song that followed acknowledged not only the pain of people’s grief and loss, but also the hope that light in the darkness can bring.

Team vicar Tim Partridge recognised the painful reality of people’s struggles this Christmas, reminding us that “Life is full of tears and it doesn’t get put on hold for Christmas Day.”

St Luke’s CEO Steve Statham welcomed the crowd and reminded us that St Luke’s care doesn’t stop at Christmas and that it’s the generosity of the community keeps the organisation going, year after year.

Loyal volunteers Dazzle Tighe and Adrian Frost stepped up to read a passage from the Bible and a poignant poem about treasuring our memories of people who are special to us. The Tamar Concert Choir performed two exquisite Christmas songs – Oh Holy Night and Christmas Lullaby.

The emotion was almost palpable when it was time for us to light and dedicate our personal candles, retreating into our own private worlds. It was a moment to remember those “we love but no longer see” and feel grateful for the light they brought into our lives. I thought not only of family members and special ones who are no longer with us but also of the dear friends who have lost their life partners recently.

There were prayers and a chance to raise our voices together singing Oh Little Town of Bethlehem, transporting me as if by magic back to school nativity concerts.

But the occasion wasn’t quite over yet. The camaraderie of mutual understanding, forged in the pews, carried on in the church hall, with smiles and chatter, new connections made, and old friendships rekindled, over welcome hot drinks and mince pies.

It felt very special to be part of such a heart-warming occasion that didn’t shy away from sadness but offered the chance to celebrate the memory of our loved ones in a positive and hopeful way.

If you weren’t able to join in the Light Up a Life services this year, there’s still time to record your precious memories and post photos of the loved ones you are missing this Christmas and make a donation to St Luke’s on our special online Light Up a Life memory wall.

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mens day out
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BLOG: Men’s Day Out 2023 makes mindful miles matter

mens day out

Men’s Day Out 2023 makes mindful miles matter

It’s time to round up your mates, sign up for our flagship Men’s Day Out and walk, talk and remember together.

On Saturday 11 March you can join the mass of big-hearted men marching through Plymouth to support the compassionate care St Luke’s provides for hundreds of local families at the toughest times in their lives.

This special day is so much more than a fun, banter-fuelled, outing to revel in with your friends – it’s also about being mindful of our mental health. Many of us walk in memory of loved ones but, let’s face it, men can be masters at masking how we really feel, even when we’ve lost someone we care deeply about.

Voicing how we feel and sharing our precious memories can make a big difference, and Men’s Day Out offers a great opportunity to drop the brave face and open up to others in the same boat.

mens day out

Discover a special bond with friends old and new as you stride a scenic 12km (7.5 mile) route through the city and waterfront from 10am. Winding up at Plymouth Albion, you’ll be ready to tuck into a well-earned pasty, enjoy a welcome beverage and cheer the local boys as they clash with the Rams from Reading.

Places for Men’s Day Out – kindly sponsored by Jem Scaffolding Ltd – always go fast. So, dodge the scrum, sign up now and start getting friends, family and colleagues to sponsor you.

mens day out

Registration costs just £35, but that only covers your T-shirt, refreshments, rugby ticket and event costs. It’s your additional sponsorship and donations that really make the difference to the patients who need our vital service at home, in hospital and at our specialist unit at Turnchapel, 365 days a year.

Sign up now.

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BLOG: Two entwining roles with compassion at their heart

Two entwining roles with compassion at their heart

For many who join our hospice team, working in an environment where death, dying and bereavement are everyday occurrences can – understandably – take some time to adapt to. For one recent arrival though, becoming part of our workforce felt a very natural transition from her former role.

That’s because before taking up her new job Healthcare Assistant (HCA) with our Urgent Care team in February, Denise Holgate worked as a Funeral Director, overseeing, directing and co-ordinating all aspects of funeral services including body preparation, visitation, services, burials and cremations, while providing caring support and advice to families and friends of the deceased.

It was a role Denise found hugely rewarding, guiding and supporting bereaved families as they planned and attended the funerals of their loved ones. So, when a period of ill health forced her to rethink her career and search for a new position, she was set on finding one that made the very best use of all the skills and experience she’d acquired and enabled her to continue to make a difference to the lives of others.

Denise takes up the story: “I have always worked in caring roles. Before qualifying as a Funeral Director I was a Healthcare Assistant at Dartmoor Prison, and worked at the National Blood Service and in a various NHS posts, as well as bringing up two children.

“As my children became more independent, I began looking into new career opportunities. Becoming a Funeral Director appealed because while it was something different, it sounded really interesting and I sensed it would be a good fit for me. Following a year of study which covered everything from greeting bereaved families to helping them arrange every detail of their loved ones’ funerals, I worked for a funeral company that’s part of a national chain and then for an independent firm.

“During those 13 years, I had such a fulfilling career supporting people at the most sad and difficult of times for them. Being a Funeral Director, you are in a position of great trust and there to ensure the family gets the funeral they wish for. Having lost their loved one, they are reliant on you to explain things clearly, patiently and kindly, guiding them gently so they know – and feel – that they are in control. Obviously, it is a very emotional time for them so listening with empathy is key.

“Each family is unique, and what many people don’t realise is that the funeral can be as individual as they want it to be as long, as it meets health and safety regulations. They can even conduct it themselves if they want to. You only get one chance to say goodbye so I always made it my mission to ensure that not only was each funeral the dignified service they wanted and needed for their loved one but an occasion that would leave them feeling they had done their very best for that person so dear to them.

“From taking services by the sea and in people’s back gardens to helping a musician’s family organise his funeral along a festival theme – in a field and with everyone dressed the part – it was important to me to do all I could to make sure everything went smoothly, reducing any feelings of anxiety or fear for families so they could say goodbye feeling as at peace as possible.  

“I really loved my work, but the hours could be very long because you can’t just clock off, and eventually a period of illness meant I had to stop. I knew though, that whatever I did next would need to be something where I could continue supporting people. That’s why joining St Luke’s appealed to me, and why – when I saw the opportunity to join as an HCA – I wasted no time in applying.

Healthcare assistant funeral director

“There are so many similarities between my former role and the work I’m doing now, comforting people as well as making sure they are comfortable despite it being such a tough time for them. The only difference is that whereas my contact with families used to be after their loved one had died, now it is in the weeks and days before.

“What matters to me is being able to make a difference, whether that’s giving a patient’s partner a break from their caring duties so they can grab a shower or get some fresh air, or arranging a night sit from the Marie Curie team so they can get a decent night’s sleep.

“In both my previous job and this one, it’s that shared sense of humanity that connects us with those we support. I always want the people I’m looking after to know they are not alone and that if there is anything they need, they only have to ask. To be that shoulder for them feels very special to me.

“Having been a Funeral Director, I am at ease with all aspects of death and dying, and just like my colleagues at St Luke’s I am passionate about helping to remove the stigma that hinders the helpful, honest conversations people need to have sooner rather than later.

“As well as being really welcoming and supportive, my teammates have been curious about my previous job and full of questions that I’m only too happy to answer. And recently, for those who wanted to visit I had the honour of arranging a tour of a local crematorium so they could look around and find out more about what happens there. I think they found it helpful and reassuring, recognising that whether you are someone providing support before or after a person dies, what matters above all is compassion.”

If you are interested in joining the St Luke’s team, have a look at our current job opportunities.

Thank you to Clifford’s Family Funeral Directors for the use of the photos. 

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Tour de Moor
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BLOG: Tour de Moor, the South West’s boldest charity cycling challenge returns for 2022

Tour de Moor

Get on your bike in St Luke’s 40th anniversary year, for an exciting challenge in aid of compassionate care and support that positively impacts families affected by terminal illness. 

Our popular Tour de Moor biking challenge returns to the rugged wilderness of Dartmoor on Sunday 9 October. Sponsored by Print Copy Scan, a local supplier of printers and copiers, we will be offering cyclists an adrenalin-packed adventure: a hill-filled, 52km mixed terrain route of mud, sweat and gears all in aid of St Luke’s Hospice Plymouth. Cycling at its fiercest for those aged 12 and above!

Alternatively, participants of 9 years or older can take it down a gear and saddle up for 30km of tough riding over hills and through woods, and there’s also the ‘mini moor’, a gentle 11km ride along the tarmac paths of Drake’s Trail that’s suitable for all the family.

Tour de Moor

Not only does Tour de Moor cater for all cycling abilities, it also raises vital funds for the specialist care we provide for patients and ensures they can make precious memories with loved ones in their final months, weeks and days. Funds raised will also help us to continue to provide essential bereavement support for patients’ family and friends.

Having welcomed our first patients to Syrena House in Plymstock in 1982, today we care for patients in their own homes, at University Hospitals Plymouth NHS Trust and at our specialist unit at Turnchapel. Our critical service runs 365 days a year, covering Plymouth, South West Devon and East Cornwall.

Penny Hannah, Head of Fundraising at St Luke’s, said: “If ever there was a time to get on your bike to help keep the wheels of our specialist service turning, it’s this one – our charity’s 40th anniversary year.

“Over the four decades since St Luke’s began, it has been our privilege to have made a difference to many hundreds of local families. So, if someone special to you was looked after by our team, taking on the challenge of Tour de Moor is a fantastic way to pay tribute to them.

“Regardless of your motivation for participating though, our epic event is a great combination of fitness and muddy fun. With three classic routes to choose from, it’s ideal for families as well as more experienced cyclists who really want to push themselves.

“Every hill climb will be worth the extra effort because the sponsorship money Tour de Moor raises is needed more than ever to help St Luke’s meet the rising demand on our service. We want to be here for the next 40 years – and beyond – to ensure that no-one in the local area misses out on the high-quality care they need, and deserve, at the end of their lives.”

Tour de Moor

Director of Print Copy Scan, Karl Welburn, said, “St Luke’s has given four decades of superb service, helping local families who rely on the team’s care and support at the toughest time of their lives, but as a community we must never take what the charity provides for granted.

“We’re proud to sponsor Tour de Moor again, especially with this year being the 40th anniversary of the hospice. All the money raised by those taking part goes directly to bespoke care for terminally ill people living in the local area.”

The Tour de Moor challenge departs from 8.30am at Harrowbeer Airfield, near Yelverton, and finishes there.

Sign up for the challenge here. Registration costs £35 for the 52km or 30km route, and £15 for the 11km route.

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laughter in a hospice
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BLOG: “I did not expect to hear laughter in a hospice.”

laughter in a hospice

“I did not expect to hear laughter in a hospice.”

“I did not expect to hear laughter in a hospice. The atmosphere is uplifting – I knew right away I was volunteering with an organisation that was just right for me.”

When Eleanor first joined us after relocating from South Africa to Plymouth, it was as part of our friendly reception team at Turnchapel. Being at our specialist unit, where we look after our most vulnerable patients and welcome their family and friends, gave her valuable insight into our compassionate care. So, every Monday when she volunteers in her new role at our Shabby Chic charity shop on the Barbican, she feels really inspired, knowing the vital difference our retail income makes for patients and their loved ones.

Eleanor, who lives in Oreston, said: “Being welcomed into the wonderful St Luke’s ‘family’ has helped me feel more at home in a city completely new to me. Best of all is the feeling I get meeting customers and knowing every vintage piece the shop sells supports such a vital service for local families.”

Like kind-hearted Eleanor, could you spare a few hours a week to volunteer at our Shabby Chic charity shop? Located in bustling Southside Street on the Barbican, it’s a treasure trove of quality items full of retro charm.

Learn more about our volunteering opportunities.

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royal celebration
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BLOG: A royal celebration to mark 34 years

A royal celebration to mark 34 years

When you have two tickets to the Platinum Party at the Palace who do you choose to give them to? Our longest serving member of staff of course!

Today marks an amazing 34 years of our Support Officer Andy Campbell’s dedication to St Luke’s and when we were kindly gifted two party tickets to our frontline workers, we knew exactly who they should go to.

“It was a real honour and privilege to have the opportunity to go,” Andy said. “I feel very lucky to work at St Luke’s and am honoured to be able to look after the patients, families and staff in the way I do.”

When Andy Campbell first joined St Luke’s 34 years ago it was as a Healthcare Assistant, a role he later combined with his job as Support Officer, until five years ago when he decided to focus on the latter, securing the building after the ‘day’ staff have gone home and doing much more besides.

Not only does Andy cover reception duties at Turnchapel during his regular evening shift, taking calls and greeting visitors, he ensures that both individuals and entire families spending time with their loved ones are comfortable, recognising that it’s often the ‘small’ things that can make a big difference to them at such a sad time.

“The key thing I appreciate about working at St Luke’s is having the time to do a job properly,” said Andy. “I can often be with a patient for a whole shift if they need me and give them the time they deserve, which I know would be very different in another healthcare setting.

“Things have changed a lot over the past 34 years, but what has never changed is the approach to the patients. Being thoughtful and kind doesn’t cost us anything, but it can be priceless to the families we help. There’s not many people that can say they love coming to work each day, but I do.”

It was this constant thoughtfulness that made it an easy decision to send Andy up to London to enjoy a night off and celebrate in style at the much sought-after Platinum Party at the Palace.

royal celebration Andy

The event, which took place at Buckingham Palace, featured performances from a wide variety of musicians including Queen and Adam Lambert, Andrea Bocelli, Duran Duran, Diana Ross and George Ezra all performing their biggest hits in a star-studded tribute to Her Majesty’s unprecedented anniversary.

The evening pivoted around global themes that have been born, or evolved, during the breadth of Her Majesty’s reign due to British and Commonwealth contributions including Fashion, Sport, The Environment, 70 Years of Pop Music and Musicals.

Highlights of the momentous evening for Andy were the vocal talents of Andrea Bocelli and Diana Ross.

Steve Statham, Chief Executive of St Luke’s, said: “Andy has given so much to St Luke’s these last 34 years and for that we are truly grateful.

“He has been a constant for so many over the past three decades, especially family members visiting our specialist unit. He goes above and beyond to ensure they are looked after during what can be an extremely emotional time.

“This was the perfect opportunity to thank Andy for all he has done over the years. It is people like him who enable us to continue to support patients and families that need us, helping to make such a difficult time that little bit easier.”

If you are interested in joining the St Luke’s team then check out our current vacancies.

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Mike Trustee Coastal Path
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BLOG: From boardroom to coastal path

Mike Trustee Coastal Path

From boardroom to coastal path

Drawing on their professional and life experience to help St Luke’s by kindly giving their time and skills free of charge, our trustees are community-spirited volunteers who ensure our charity is governed prudently and with great integrity.

Such generosity to our organisation and the people we look after is in itself a big contribution, so when we learned trustee Mike Risdon was going a step further – well, several thousands of steps! – by taking on a sponsored trek along part of the South West Coast Path to fundraise for us, we were blown away!

Mike, who spent more than 35 years in senior financial management for large industrial companies, joined our Board of Trustees in 2017. His roles there include Treasurer, Chair’s Governance, Finance and Audit, Risk Management Committees, and Director of SLH Ventures Ltd.

With 2022 being St Luke’s 40th anniversary year, Mike was inspired to pull on his walking boots and get training for his trek. He then completed it over four days in May, hiking 63 miles from Looe in Cornwall to Salcombe in Devon, which roughly represents the coastal catchment area covered by our hospice team looking after people at home, in hospital and at Turnchapel.

Mike Trustee Coastal Path

While Mike’s trek was an opportunity to take in beautiful scenery, his focus was firmly on raising as much sponsorship as possible. And, thanks to the generosity of his family, friends and colleagues, he’s achieved a terrific result: more than £2,000 towards the compassionate care we provide at no cost to our patients.

Mike said: “When my wife Jan needed end of life care, Rowcroft Hospice in Torbay was there to help, and I have never forgotten the difference their kindness made to us both.

“Since becoming a trustee of St Luke’s, I’ve gained insight into just what it takes for hospices to keep on providing such high-calibre specialist care and support. As charities facing rising demand on their services, they need our support more than ever and I’m pleased to be doing my bit.

“Thank you to everyone who sponsored me – my hope is that I’ll have helped inspire other people to follow in my footsteps by fundraising for St Luke’s, however they choose to do it.”

Our thanks to Mike and his fellow trustees for everything they do for our charity – it is so appreciated!

If you’d like to take on a challenge to support us, there are so many ways to choose from. Click here to find out more.

 

 

 

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Big hearted b.kinda coffee shop will support St Luke’s care

Big hearted b.kinda coffee shop will support St Luke’s care

The first b.kinda coffee shop is on course to open in Plympton early in 2023, marking the start of an exciting new venture from the commercial arm of St Luke’s Hospice Plymouth.

Aiming to bring in vital funds to support our compassionate end of life care across the city and beyond, it’s part of our ongoing mission to establish additional, sustainable income streams, expanding on the traditional models of retail and fundraising.

St Luke’s has taken on the lease on a property in the centre of Plympton, previously the home of the Finla independent cafe, as our flagship b.kinda brand coffee shop, with a view to opening more in other locations in the future.

Open for business seven days a week by April, following a major refit, all profits from the business will go directly towards the care and support the we offer patients and their loved ones, at home, in hospital and at our specialist  unit at Turnchapel.

Mike Dukes, Commercial Director at St Luke’s, said: “We need to raise millions of pounds each year to provide our care for local families, so there is no room for complacency when it comes to seeking new ways to help fund what we do. As per St Luke’s strategy, we are constantly assessing the commercial environment around us, keeping an eye on developments that could impact our income as well as scanning the horizon for ways to diversify our income streams so we can channel profits into our hospice care. b.kinda is a great example of how we are thinking outside the box.”

 

The coffee shop project follows on from our b.kinda mystery online clothing box enterprise established earlier this year. Style-conscious women who sign up via the website at www.bkinda.co.uk receive four items of hand-picked, pre-loved womenswear – beautifully presented in an eco-friendly package and delivered by post for just £15.

The b.kinda coffee shop, off The Ridgeway, will also have its heart and eco credentials in the right place, focusing on environmentally friendly and sustainable quality – from the design and materials used to kit out the premises to sourcing the food and drink served.

It will cater for customers who are fussy about their coffee, its taste and its provenance and the operation will prioritise Fair Trade and local South West producers. Key suppliers will be the award-winning Owens who have been fresh roasting their organic and ethically sourced coffee beans at their custom-built premises near Ivybridge since 2010.

Recognising that excellent service is incredibly important in this competitive sector, the b.kinda coffee shop will be run by professional paid staff to ensure standards are consistently high. It’s currently recruiting an experienced manager and later will take on skilled and trainee baristas to deliver coffee brilliantly and serve up a menu of bespoke locally pre-prepared tasty eats, including cakes, bakes and savouries.

Mike Dukes acknowledges that breaking into this sector is a challenge and, inevitably, comes with some risk, but he is confident that there is a gap in the market to be filled by aiming higher than the current offer from larger coffee shop chains.

He said: “Even though money is tight for many people, all our research shows that coffee is now part of our culture in the UK and people have high expectations. While they may cut back on meals out, a really good cup of coffee is a small treat they are willing to pay for, and that’s what we’ll be providing, along with comfortable and classy surroundings. The premises we’ve chosen will also be a great hub for the local community.

“Our commitment to being eco-conscious is genuine and we are walking our talk in terms of using environmentally sustainable and recycled materials, even though that has meant spending more on our refit to a spec by great local designers.

“This first b.kinda coffee shop is an extremely exciting step in our quest to find new and sustainable ways of bringing in additional income to support St Luke’s services.”

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PR: Light up a life to remember a loved one and help those facing their last Christmas

A local charity that’s pulled out all the stops to continue its vital service for terminally ill patients and their families, despite the huge challenges of doing so during the pandemic, is calling on the community to support its annual Light up a Life appeal and are inviting people to dedicate a bauble in memory of their lost loved ones this festive season, which will also help ensure that people facing their last Christmas can make the most of every moment with their loved ones.

The appeal comes near the close of a year like no other, in which the charity has seen its income fall dramatically due to the pandemic forcing its charity shops shut temporarily as well as the postponement of its mass participation fundraising events, such as Midnight Walk and Men’s Day Out, until safer times next year. This is against a backdrop in which demand is growing for the specialist care and support St Luke’s provides, with people living longer and with more complex conditions.

Recognising that Christmas is a special time of celebration, St Luke’s is inviting people to dedicate a bauble in memory of their loved one, who once lit up their life. This can be done via the charity’s website at www.stlukes-hospice.org.uk/light regardless of whether or not your loved one was cared for by the charity.

Nina Wearne, Community & Events Fundraising Manager at St Luke’s, said: “If this year has taught us all anything, it is the importance of compassion and community spirit.

“We understand that for many people whose loved one has died, Christmas is a time of reflection and remembrance, and our Light up a Life appeal is an opportunity to pay tribute to that special person while helping St Luke’s reach more families who will need us this festive season.

“Christmas may look a bit different this year but it is still little kindnesses that make a big difference to people going through a very difficult time. It’s the support our charity receives from our community that enables us to give not only the high-quality care our patients need and deserve at the end of their lives but the comfort and reassurance that helps their families, too.”

As in previous years, St Luke’s is also inviting the community to come together to take part in its Light up a Life remembrance service. On Tuesday 15 December at 7.30pm, you can tune into the service live from The Minster of St Andrew’s in Plymouth while staying in the comfort of your own living room – simply visit www.stlukes-hospice.org.uk/light and follow the instructions on screen. This is an opportunity to join with others also reflecting on cherished memories of their lost loved ones while watching the dancing flames of hundreds of candles flickering in their memory.

Nina said: “There is something special about people coming together to celebrate the lives of those who have gone but are not forgotten, especially at Christmas. While we cannot do that in person this year, our virtual service will be no less uplifting.”

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