Life as a paramedic was fast-paced, stressful and involved critical decisions every single day for Jess Timbrell. After several years of training and hands-on service on the road, she was both confident and qualified to respond in emergencies and make split-second choices to save people’s lives. But something was missing.
“I always had an interest in palliative care,” said Jess. “As a paramedic, you go out to a lot of people who are at the end of life, but you can’t spend the time you want with them because emergency demand is so high.
“It was so disheartening sitting with someone in an ambulance queue outside the hospital for hours, knowing they didn’t have long to live. And then when I did drop them off, I would never find out what happened to them.”

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